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How restbet Handles Your Personal Data

At restbet, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour rights clearly explainedIndia-specific legal framingContact us to update or delete your data
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restbet How restbet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your data, want to correct something on file, or need to exercise any right under this policy, our privacy team is available around the clock.

Email Privacy Team Write to our dedicated privacy address at [email protected]. Include your registered email and the specific request so we can locate your account record and act quickly.
Live Chat Support Open the live chat widget from any page on restbet.bid and ask to be connected to a privacy specialist. Available around the clock for account-holders with verified identities.
Written Request Portal Log into your account, navigate to Settings, and submit a formal data request through the Privacy Centre. You will receive a confirmation reference number within one business day.
HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Account Data Safe

Data security at restbet is built into every layer of how we store, transmit and process your information.

Encrypted Storage

All personal and payment data — including UPI handles, Paytm numbers and PhonePe transaction references — is stored using AES-256 encryption in access-controlled server environments that our operations team reviews quarterly.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from the Cookie Settings panel in your account footer at any time.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication. We never store plain-text passwords, and our system flags unusual login locations automatically, sending you an alert to your registered contact.

Data Retention Schedule

Active account data is retained for as long as your account remains open. After account closure, we retain records for the period required by applicable financial and anti-fraud regulations, then delete or anonymise them in full.

Your Right to Access and Correct

You can request a full export of every data point we hold on your account. If anything is incorrect — a name, address, or contact number — submit a correction request and we will update our records within five business days of identity verification.

Third-Party Data Sharing Rules

We share data with payment processors (UPI networks, Paytm, PhonePe) only to complete transactions. No marketing lists, no data brokers. Any processor we work with is contractually bound to the same deletion and security standards we maintain internally.

Your Privacy Questions Answered

The questions below cover the most common things account-holders ask about how their data is handled at restbet. If your question is not listed here, reach out to our privacy team directly at [email protected] and we will respond within five business days.

We collect your name, email address, mobile number, and a government-issued identity document for verification. If you deposit using UPI, Paytm or PhonePe, we also record the payment identifier associated with that transaction.

We share data only with payment processors needed to complete your transactions — such as UPI network operators, Paytm or PhonePe. We do not sell your data to advertisers or third-party marketing companies under any circumstances.

After your account closes, we retain your records for the period required by applicable financial regulations in the jurisdiction you accessed the platform from. Once that period expires, your data is deleted or fully anonymised.

Log in to your account and visit the Privacy Centre under Settings, or email [email protected] with your registered email address. We will send a full data export within thirty calendar days of verifying your identity.

Yes. Submit a deletion request through the Privacy Centre in your account settings or by emailing our privacy team. We will complete the deletion within thirty days, except where we are legally required to retain specific records.

We use essential session cookies to keep you logged in and optional analytics cookies to improve page performance. You can accept or reject non-essential cookies from the Cookie Settings link in the page footer at any time.

Payment identifiers like your UPI handle or Paytm-linked number are encrypted immediately after a transaction completes. They are retained only as long as required for dispute resolution and regulatory record-keeping, then removed from active systems.

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